FAQs

What does ADS do with our paperwork?

Once collected, prepared, scanned and the data approved we can either return to you or issue a certificate of destruction after shredding.

What do ADS do with out data?

Your electronic files will be kept on our server until you indicate to us that you are happy with the results of our work. However at that point we will delete all your files on the server so that none of your information remains with us.

In what format are documents stored?

We can scan all of your documents and output the files into a variety of file and database formats. We use Adobe Acrobat pdf files to TIFF or JPEG files, in black and white, greyscale or colour, so an item such as a simple till receipt to a A3 legal document or drawing can be scanned.

Can I see an example of the quality?

If you send us a sample of your documentation we will scan it FREE OF CHARGE without any commitment on your part. This will allow you to see at first hand how document scanning will benefit your business.

What is your lead time?

We guarantee to reply to any enquiry within 24 hours max.

Can I send my documents in the post via standard delivery?

We would highly recommend you send us your documents in a recorded or special delivery package.

Is the shredded paper disposed of responsibly?

All our shredded paper and files are 100% recycled in accordance with British Standard EN15713.

USEFUL QUESTIONS TO CONSIDER

  • How many documents do you estimate need scanning?
  • Scanning to be done on single side or both sides of each sheet, in Black and White or some Colour as well? And are sheet sizes A4? A3? Other?
  • Would you like documents to be Searchable (OCR) by Keyword or in standard NON-OCR (Non-searchable) PDF format?
    Indexing of scans – you may prefer by folder name, Year, Month, Alphabetical A-D, Name and so on.
  • How are the documents currently stored – In archive boxes or In filing cabinets? Other? And are they easily accessible – is a lift or staircase required?
  • Is the paper in reasonable condition or contaminated or heavily furled, stapled?
  • Scanning is usually completed at our ADS site but it is possible for us to provide a scanning service at your location (ON-SITE) at additional cost.
  • Would you like the documents to be securely shredded after scanning? If NO, do you want the documents returned in the original files?