Client: Breast Cancer Haven
Service Provided: Off-Site Document Scanning
Sector: Charity / Healthcare
The Client Overview
Breast Cancer Haven is a UK-based charity providing vital support services to individuals affected by breast cancer. With multiple locations across the UK, including Hereford, Worcester, Cheltenham and London, the organisation manages a large volume of sensitive client records across its branches.
To improve accessibility, collaboration, and data management, Breast Cancer Haven partnered with Archive & Document Scanning to digitise their client files and centralise their records into a secure digital system.
The Challenge: Decentralised & Paper-Based Records
The charity’s client files were stored across multiple branches, making it difficult to efficiently access, share, and manage information between locations. Key challenges included:
- Fragmented storage across different UK branches
- Limited accessibility to important client records
- Time-consuming retrieval processes
- Need for secure handling of sensitive information
To support their operations and improve efficiency, Breast Cancer Haven required a solution that would centralise their records while maintaining strict confidentiality.
The Solution: Secure Off-Site Scanning & Centralisation
Archive & Document Scanning delivered a tailored off-site document scanning solution designed to meet the charity’s needs:
Centralised Coordination:
All files were collated at the Hereford branch, ensuring an organised and structured approach to the project.
Secure Collection:
Our team collected the files directly from the basement archive at the Hereford location.
Off-Site Processing:
Documents were transported securely to our Hertfordshire facility for preparation and high-quality scanning.
Digital Conversion:
All files were digitised into a structured, accessible format suitable for integration into the charity’s systems.
Secure Data Delivery:
The scanned files were returned via an encrypted USB device, ensuring complete data protection during transfer.
The Outcome
The project successfully transformed Breast Cancer Haven’s paper-based records into a centralised digital archive, delivering immediate operational benefits:
- Improved access to client records across all branches
- Faster and more efficient information sharing
- Reduced reliance on physical storage
- Enhanced data security and confidentiality
The charity was delighted with the confidential service, efficient handling and rapid turnaround provided by Archive & Document Scanning.
By digitising their records, Breast Cancer Haven has taken a significant step towards improving internal processes while continuing to provide high-quality support services to their clients.
Discover our Off-Site Document Scanning service if you require a similar solution.
